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Effective Date: June 01, 2025
Last Updated: May 25, 2025

1. Introduction

Gallarini Group Realty ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in connection with real estate transactions.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information:

• Name, address, phone number, email address

• Emergency contact information

• Preferred communication methods

Financial Information:

• Income verification documents

• Credit reports and scores

• Bank statements and financial records

• Employment information

• Tax returns and W-2 forms

• Pre-approval letters from lenders

Property Information:

• Current and previous addresses

• Property preferences and search criteria

• Property viewing history

• Purchase/sale transaction details

Identification Information:

• Driver's license or government-issued ID

• Social Security Number (when required for transactions)

• Date of birth

Automatically Collected Information

When you visit our website or use our digital services:

• IP address and device information

• Browser type and version

• Pages viewed and time spent on our website

• Cookies and similar tracking technologies

• Location data (with your consent)

3. How We Use Your Information

We use your personal information for the following purposes:

Real Estate Services:

• Facilitating property searches and showings

• Preparing and processing offers, contracts, and closing documents

• Coordinating with lenders, inspectors, appraisers, and other professionals

• Providing market analysis and property valuations

• Managing escrow and closing processes

Communication:

• Responding to your inquiries and requests

• Sending property listings and market updates

• Providing transaction updates and important notices

• Marketing our services (with your consent)

Legal and Compliance:

• Complying with real estate regulations and disclosure requirements

• Maintaining transaction records as required by law

• Preventing fraud and ensuring transaction security

• Resolving disputes and legal matters

Business Operations:

• Improving our services and customer experience

• Training staff and quality assurance

• Website analytics and performance optimization

4. Information Sharing and Disclosure

We may share your information with:

Real Estate Transaction Parties:

• Other real estate agents and brokers

• Buyers and sellers (as appropriate to the transaction)

• Lenders and mortgage brokers

• Title companies and escrow agents

• Home inspectors and appraisers

• Attorneys and closing agents

Service Providers:

• Multiple Listing Service (MLS) platforms

• Customer relationship management (CRM) systems

• Document management and e-signature services

• Marketing and advertising platforms

• IT support and security services

Legal Requirements:

• Government agencies and regulatory bodies

• Courts and legal proceedings

• Law enforcement (when required by law)

• Compliance with subpoenas or court orders

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest

• Secure document storage and access controls

• Regular security assessments and updates

• Employee training on data protection practices

• Secure disposal of physical and digital records

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Complete real estate transactions and provide ongoing services

• Comply with legal and regulatory requirements (typically 3-7 years for real estate records)

• Resolve disputes and enforce our agreements

• Maintain business records for legitimate purposes

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Correction:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

Data Portability:

• Request a copy of your information in a portable format

Deletion:

• Request deletion of your personal information (subject to legal retention requirements)

Opt-Out:

• Unsubscribe from marketing communications

• Opt out of certain data processing activities

Restrict Processing:

• Request limitation of how we use your information

To exercise these rights, contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings

• Analyze website traffic and user behavior

• Provide personalized content and advertisements

• Ensure website security and functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. State-Specific Disclosures

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know about personal information collected, sold, or disclosed, and the right to opt out of the sale of personal information.

European Union Residents (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation, including the right to data portability, the right to be forgotten, and the right to lodge a complaint with a supervisory authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Gallarini Group Realty
Address: 12014 Cheviott Hill Ln, Charlotte, NC 28213
Phone:704-795-8781
Email: support@gallarinigroup.com
Website: www.GallariniGroupRealty.com

Privacy Officer: Tony Gallarini

This privacy policy template should be reviewed by legal counsel and customized to reflect your specific business practices and applicable laws in your jurisdiction.